Many intuVision VA systems are deployed to run independently without person oversight and the intuVision System Monitor is the tool which ensures 100% processing uptime. The system monitor is a complimentary part of the intuVision VA, and can be added to any system to monitor system health.

This is especially crucial with intuVision systems that are collecting traffic or customer data and periodically sending the data to third party platforms for further data analyses. In the unlikely occurrence of a problem with the computer running the intuVision software, the network, or the software itself, it sometimes may not be immediately apparent that the system is down. For example, in a typical intuVision Retail deployment a store manager will connect to the system once a week to analyze the customer count data. If a technical error occurs during the week, it is possible that it could go unnoticed until the end of the week resulting in the loss of data.

The System Monitor can be installed either on the same computer as intuVision VA or on another computer in the same network and monitor every aspect of the system from license verification, network connectivity, intuVision VA system services, and even if the computer on which intuVision VA is installed is up and running.

If a problem is detected with any of the above - an automated email is sent to a specified recipient, so immediate action can be taken to resolve the issue and bring the system back to its operational state.

The System Monitor works in conjunction with other intuVision system alarms such as video loss, low framerate, and camera tampering. These alarms can similarly be configured to send email notifications to make sure not only the users are immediately made aware of any operational problems with the intuVision system, but also of any problems with the video feed coming into the intuVision VA for processing.

Keep an eye out for future blog posts in this series, detailing how the intuVision System can work for you!